Privacy Policy

Quantal-Is Pty Ltd (ABN 98 703 390 489) is committed to protecting the privacy of personal information entrusted to us. This policy explains how we collect, use, store and disclose personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).

1. Who we are

Quantal-Is Pty Ltd provides professional business and consulting services to clients across Australia. Our registered contact email is ceo@quantalis.online. This policy applies to all personal information handled by our business, whether collected through this website, by email or in the course of providing services.

2. What personal information we collect

We only collect personal information that is reasonably necessary for our functions and activities. This may include:

• Your name, position and organisation;
• Your contact details, including your email address;
• Information you provide when requesting a quote or engaging our services;
• Correspondence and records of our communications with you;
• Billing and payment information necessary to provide services and issue invoices.

We do not collect sensitive information (such as health, racial or political information) unless it is reasonably necessary for providing our services and you have consented, or we are otherwise permitted or required by law to do so.

3. How we collect personal information

We collect personal information directly from you wherever practicable — for example, when you complete a form on this website, send us an email or engage us to provide services. We may also collect information from third parties, such as your professional advisers, where it is unreasonable or impracticable to collect it directly from you.

4. Why we collect, hold, use and disclose personal information

We collect, hold, use and disclose personal information to:

• Provide our professional business and consulting services;
• Respond to enquiries and prepare quotes;
• Manage our client relationships, billing and records;
• Comply with our legal and regulatory obligations, including tax and record-keeping requirements;
• Improve our website and services.

We will not use or disclose your personal information for direct marketing purposes unless permitted under the Privacy Act and you have had the opportunity to opt out.

5. Disclosure of personal information

We do not sell or rent personal information. We may disclose personal information to:

• Service providers who assist us with hosting, email, accounting or professional support, under contractual confidentiality obligations;
• Professional advisers, auditors and regulators where required or authorised by law;
• Other parties with your consent, or where disclosure is otherwise permitted under the APPs.

We do not ordinarily disclose personal information to overseas recipients. If we do so in future, we will take reasonable steps to ensure the recipient does not breach the APPs.

6. Security of personal information

We take reasonable steps to protect personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include access controls, secure storage practices and limiting access to personnel who need the information to perform their duties.

When personal information is no longer required, and we are not required to retain it by law, we take reasonable steps to destroy or de-identify it.

7. Access and correction

You may request access to the personal information we hold about you, and request corrections where you believe it is inaccurate, out of date, incomplete, irrelevant or misleading. We will respond to your request within a reasonable period. In some circumstances we may decline access or correction where permitted by the Privacy Act; if so, we will provide written reasons and information about complaint options.

8. Website data and analytics

When you visit this website, we may collect technical information such as your IP address, browser type and pages visited, for security and performance purposes. This information is generally not capable of identifying you and is handled in accordance with this policy.

9. Cookies

This website may use cookies to support site functionality and understand how visitors use the site. You can configure your browser to refuse cookies, though some features of the site may not function as intended.

10. Notifiable data breaches

If a data breach is likely to result in serious harm to individuals whose information we hold, we will assess the breach and, where required under the Notifiable Data Breaches scheme, notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as soon as practicable.

11. Making a privacy complaint

If you have concerns about how we handle your personal information, please contact us first at ceo@quantalis.online so we can investigate and respond. We aim to acknowledge complaints promptly and resolve them fairly.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner via www.oaic.gov.au.

12. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page. This policy was last reviewed in 2025.

13. Contact us

For any questions about this policy or our handling of personal information, please contact Quantal-Is Pty Ltd by email at ceo@quantalis.online. You may also use our contact page to send an enquiry.